Privacy Policy

Last updated: June 5, 2025

 

  1. Who is responsible for processing your data?
    This privacy policy applies to the site grifsfrance.fr, published by:
    Shirley Bortolotti – Grifs
    Self-employed entrepreneur registered under SIRET: 93020093600019
    Address: 3 chemin St Martin, 10150 Voué, France
    Contact email: contact@grifsfrance.fr

  2. What data is collected?
    We only collect data necessary for order management, customer follow-up, and website navigation:
    • First and last name
    • Postal address
    • Email address
    • Order information
    • Connection data (technical cookies)

We do not collect sensitive data (health, opinions, etc.) or banking data (payments are handled by a secure service provider).

  1. Why is this data collected?
    Personal data is used only to:
    • Manage your orders (processing, shipping, invoicing)
    • Respond to your messages or requests
    • Ensure the website functions properly (technical cookies)
    • Improve our service (anonymous statistics)

  2. Cookies
    The site uses cookies:
    • Technical: necessary for proper site functioning (cart, session, security)
    • Anonymous statistics: to measure traffic and improve user experience

You can manage cookie preferences in your browser settings.

  1. Data recipients
    Your data is used exclusively by Grifs.
    It is never sold, rented, or shared with unauthorized third parties.

Some data may be processed by technical providers (hosting, payment solution), in compliance with the GDPR.

  1. How long is your data retained?
    • Order data: 6 years (accounting requirement)
    • Browsing data (cookies): up to 13 months
    • Inactive customer data: deleted after 3 years

  2. What are your rights?
    Under the General Data Protection Regulation (GDPR) and the French “Informatique et Libertés” law, you have the following rights:
    • Right to access your data
    • Right to rectify or delete it
    • Right to object or limit processing
    • Right to data portability (in certain cases)

You can exercise your rights by emailing: contact@grifsfrance.fr

  1. Data security
    We implement technical and organizational measures to protect your data (against loss, alteration, or unauthorized access).

  2. Complaints
    If you believe your rights are not respected, you can file a complaint with the CNIL (www.cnil.fr).

  3. Policy changes
    We reserve the right to modify this policy at any time. The version in effect is the one published on the site at the time of consultation.

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